About
My Story
I started my marketing & communications career at a time when the traditional approach to marketing was being disrupted by huge leaps in technology. The internet was still in its infancy and social media was a clunky concept, but the foundations of marketing still applied to the developing digital landscape. It was a great classroom to chart an uncharted course. Here’s a bit of what I learned:
- Integrated marketing & communications strategy & execution
- Designing successful growth & lifecycle programs for B2B, B2B2C, and B2C
- Customer lifecycle modeling and automated journey orchestration
- CRM, marketing automation & omni-channel orchestration
- Behavioral Economics, Design Thinking, and Agile methodologies
- Demand generation & account based marketing
- Customer-centric engagement & retention strategies
- Strategic planning & forecasting
- Program design & project management
- Content strategy & editorial development
- Iterative data-driven testing & optimization
- 1×1 personalization-at-scale
- Advanced marketing analytics
- Marketing consulting and keynote speaking